Indian Railways adds 116 coaches to rescue passengers stranded by IndiGo's mass cancellations. Govt orders refunds by Dec 7 as the airline struggles with pilot shortages.
Brajesh Mishra
In a rapid response to the nationwide aviation meltdown, Indian Railways announced today, December 6, 2025, the deployment of 116 extra coaches across 37 premium trains to accommodate thousands of passengers stranded by IndiGo's mass flight cancellations. The augmentation, covering 114 trips, includes Sleeper, 3AC, and Chair Car coaches on high-demand routes from Delhi, Mumbai, and Chennai. This unprecedented rail intervention comes as IndiGo, India's largest airline, struggles to recover from canceling over 1,000 flights due to a pilot shortage linked to new duty norms, prompting direct intervention from the Prime Minister's Office.
The crisis began on November 1, when stricter Flight Duty Time Limitations (FDTL) for pilots kicked in. IndiGo failed to adjust its crew rostering, leading to a cascade of cancellations that peaked between December 4-5, with 385 flights scrapped in a single day. Airfares on rival carriers spiked 3-5 times, leaving travelers desperate. On December 5, the Civil Aviation Ministry ordered IndiGo to process all refunds by December 7 and capped fares on key routes. The railway augmentation is the government's attempt to provide an immediate, affordable alternative as IndiGo CEO Pieter Elbers asked for 10 days to stabilize operations.
While the headlines praise the Railways' swift action, the deeper story is the "Capacity Mirage." Adding 116 coaches creates roughly 15,000 extra seats daily—a drop in the ocean compared to the estimated 200,000 passengers displaced by IndiGo's collapse. The rail network is already saturated; these "extra" coaches are squeezing into an overstretched system. The crisis exposes India's fragile multi-modal connectivity: when one dominant player (IndiGo controls 60% of the sky) fails, the entire transport ecosystem buckles. The Railways isn't fixing the problem; it's merely absorbing the overflow of a regulatory failure that should have been foreseen months ago.
This incident will likely force a permanent rethink of slot allocation policies. Regulators may now hesitate to let one airline control such a massive market share without deeper contingency planning. For passengers, the immediate relief of train tickets is tempered by the realization that air travel reliability has hit a new low. Expect stricter enforcement of FDTL norms across all airlines, potentially driving up long-term airfares as carriers are forced to hire more pilots to maintain schedules.
If the "world's fastest-growing aviation market" has to rely on trains to rescue its flyers, is it really growing, or just overcrowding the skies?
Why did Indian Railways add extra coaches? The Railways added 116 coaches to 37 trains to accommodate the surge in demand caused by IndiGo cancelling over 1,000 flights due to crew shortages and new pilot duty rules.
Which trains have extra coaches? Extra coaches have been added to trains operated by Southern, Northern, Western, East Central, and East Coast Railways, primarily on high-demand routes connecting major metros like Delhi, Mumbai, Chennai, and Bengaluru.
How can stranded IndiGo passengers book train tickets? Passengers can book tickets for these augmented services and four special trains via the IRCTC website, app, or station counters. Availability has been increased specifically to handle the influx from the aviation sector.
When will IndiGo flights resume normal operations? IndiGo CEO Pieter Elbers has stated that operations are expected to stabilize between December 10 and 15, 2025. Until then, disruptions are likely to continue.
Are airfares capped during the IndiGo crisis? Yes. The Ministry of Civil Aviation has imposed fare caps on key routes and directed airlines to waive cancellation and rescheduling fees for affected passengers through mid-December.
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